❓ Shaka808 Frequently Asked Questions (FAQ)

We want your shopping experience with Shaka808 to be smooth and stress-free. Below are answers to our most common questions:

📦 Shipping & Delivery

1: How long does shipping take?

•  U.S. Orders: 7–14 business days
•  International Orders: 14–31 business days (varies by location & customs)

2: Do you offer international shipping?

Yes 🌎! We ship worldwide. Delivery times depend on your country’s postal system and customs.

3: How much does shipping cost?

Shipping fees are calculated at checkout. Occasionally, we offer free shipping promotions 🎉.

Order Tracking

4. Will I get tracking information?

Yes ✅! Tracking details will be uploaded as soon as your order ships.

5: Where can I track my order?

You can track your package anytime on our “Track Your Order” page using your tracking number.

6: My tracking hasn’t updated — should I worry?

No worries 👍. Tracking sometimes takes 1–3 business days to update. If there’s no update after 5 business days, please email us at sh8ka.808@gmail.com

🔄 Returns & Refunds

7: What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in their original packaging.

8: How do I return an item?

Contact us at sh8ka.808@gmail.com with your order number, and we’ll provide return instructions.

9: Do I pay for return shipping?

Customers cover return shipping unless the item was damaged or defective.

10: When will I receive my refund?

Refunds are processed within 5–7 business days after we receive your return.

💳 Orders & Payments

11: What payment methods do you accept?

We accept all major credit cards 💳, PayPal 🅿️, etc.,  and secure payment options listed at checkout.

12: Can I change or cancel my order?

If your order hasn’t shipped yet, email us immediately at sh8ka.808@gmailcom. If it has already shipped, you’ll need to request a return after delivery.

🐾 General Questions

13: What if my item arrives damaged?

Contact us within 7 days of delivery with photos 📸, and we’ll send a replacement or process a refund.

14: Do you offer gift options?

Not yet 🎁, but we’re working on adding gift-friendly options in the future.

15: Where is Shaka808 located?

Shaka808 is proudly based in Hawaii 🌺🤙, shipping aloha worldwide. So please help us spread aloha vibes.

📬 Still Have Questions?

We’re here to help!
📧 Email: sh8ka.808@gmail.com